Sales and return policy

Attitude offers refunds within 7 days of purchase in store and 7 days of delivery for online orders. Store credit within 30 days of purchase.

All tights, undergarments, custom and clearance items are final sale.

Print on Demand items are exempt from free shipping.

We will provide a discounted return shipping label, the cost will be deducted from the refund or credit. 

Attitude reserves the right to refuse a return based on the condition of the merchandise.

All returns must be in brand new condition.

Refunds and returns will only be accepted on unworn merchandise with original packaging and tags attached. In store purchases within 7 days, online purchases within 7 days of delivery. 

Store credit only on unworn merchandise with original packaging and tags attached within 30 days of purchase.

All tights, undergarments, custom orders and clearance items are final sale.

Shoes should be tried on with caution, laying a towel or pillowcase on the floor is suggested. Returned shoes must be in brand new condition, drawstrings must not be pulled tight, shoes must be clean, and all packing and labeling must be intact.

Attitude will send you a return label with discounted rates, the cost will be deducted from the amount of refund or credit. 

Shipping is not refundable.

Discounts cannot be combined and discount codes cannot be applied to items already on sale.

To submit a return request, click on the profile icon in the navigation.

1. Log in to your account. In the email field, enter your email address and then click continue. 

2. In your email account, open the email sent from our store and copy the 6 digit verification code.

3. Go back to the online store and enter the code.

4. Click on the order you'd like to submit a return request for, and select the items you'd like to return.

5. Select a return reason and add a note for the store. 

6. Click submit request. If your request is approved and requires shipping, you'll receive an email with a label. After the product is delivered back to the store, you'll receive the refund or credit.